How does the renting process work.

Renting is simple and convenient. You browse and choose an item you want to rent, select the rental duration,make the required payment of 1$, and collect the item from the merchant on agreed time.After the rental period, you return the item in the provided packaging (If any).

What items can I rent from your business

We offer a wide range of rental items in Fashion Industry ranging at Clothing, Footwear, Accessories, Beauty Products and more. You can check our LEASEO application or contact our customer service for the complete list of available items.

How long can I rent an item for.

The rental duration varies depending on the item. Some items can be rented for a few hours, while others can be rented for days. The rental duration options will be displayed during the checkout process.

Are there any additional fees besides the rental cost

Along with the rental cost package there will not be any additional fees.

What happens if the rented item gets damaged during my rental period

We understand that accidents happen. In case of damage, please notify that merchant (Where the product is rented) immediately. Depending on the situation and merchant rental policies, you may be responsible for repair costs or replacement fees. Our customer service team will guide you through the process.

Can I extend my rental period

Yes, in most cases, rental periods can be extended. Please use LEASEO app features that will enable extension pending merchant approvals. Please note that this may lead to additional payment.

Is there a minimum age requirement for renting?

Yes, you must be at least 18 years old to rent from our business. Some items may have specific age restrictions due to safety or legal reasons. We strongly encourage minors to be accompanied by their related adults.

Can I cancel my rental order

Yes, you can cancel your rental order, but cancellation policies and fees may apply. We recommend reviewing our cancellation policy or contacting our customer service for assistance.

Do you offer delivery and pickup services

We recommend that prior renting product shall be fully examined by yourself, with delivery this process gets complicated hence we avoid any delivery and pickup services.

What if I have a question or need assistance during my rental period?

A: We are here to help! You can reach out to our customer service team via phone or email. We will be happy to assist you with any inquiries or concerns you may have. Or you may directly contact merchant from which a product is rented.

Can I alter or modify the rented product?

No, the rented product cannot be altered or modified in any way. It must be returned in the same condition as it was rented.

What if I need alterations or adjustments to the rented product?

We understand that everyone has unique needs, but unfortunately, alterations or adjustments to the rented product are not allowed. We recommend selecting a size or style that closely matches your requirements.

Can I add accessories or embellishments to the rented product?

Generally, adding accessories or embellishments to the rented product is not allowed. The rented product should be returned in its original state, without any additions or modifications.

What if the rented product doesn't fit me perfectly?

Our Merchants strive to provide a wide range of sizes and options to accommodate different body types. It is important to choose the right size during the rental selection process. If you are unsure about sizing, we recommend reaching out to size charts provided by merchants or even try an item if permissible.

Can I make temporary alterations, such as pinning or tucking?

Temporary alterations, such as pinning or tucking, are generally acceptable if they do not cause any damage or leave permanent marks on the rented product. Please exercise caution, request merchant’s approval, and remove any temporary alterations before returning the item.